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Legal Notice (Imprint)

Last updated and effective: 19 October 2026Version 2026-10-19

Service provider

Mihail Hummel
ET
Tsar Ivan Aleksandar 116, 9700, Shumen, Bulgaria

Represented by: Mihail Hummel
Registered with: [Commercial register / registry court]
Registration number: 181486575
VAT identification number: Not VAT registered

Contact: hello@trackero.co · or use the contact form, which we answer quickly (usually within one business day)
Support: support@trackero.co · Billing: billing@trackero.co · Privacy: privacy@trackero.co · Legal: legal@trackero.co

Trackero is a trade name of Mihail Hummel. Websites: https://trackero.co, https://app.trackero.co and the redirect domain shoort.link. Customers can also connect their own domains (custom domains) to the redirect service. Links on those domains are created and managed by the customer who connected them.

Digital Services Act (Regulation (EU) 2022/2065)

Single point of contact for authorities (Art. 11 DSA)

Member State authorities, the European Commission and the European Board for Digital Services can contact us electronically at legal@trackero.co. Languages: English, [official language of the country of incorporation].

Single point of contact for users (Art. 12 DSA)

Users of the Service can contact us directly and quickly at support@trackero.co, through the in-app support page, or through the contact form. You will always be able to reach a person; we do not rely exclusively on automated tools. Languages: English, [official language of the country of incorporation].

Reporting illegal content (Art. 16 DSA)

Anyone, with or without an account, can report a Trackero QR code, short link, dashboard or other content they believe to be illegal or in breach of our Acceptable Use Policy using our report form or by email to abuse@trackero.co. To help us act quickly, please include:

  1. the exact location of the content: the short link or QR code URL (for example https://shoort.link/…, or a link on a customer's own domain such as https://go.example.com/…), or a photo of the QR code and where you found it;
  2. a sufficiently substantiated explanation of why you believe the content is illegal;
  3. your name and email address (not required if your report concerns child sexual abuse material or a similar offence);
  4. a statement confirming your good-faith belief that the information in your report is accurate and complete.

We confirm receipt of your report, process it in a timely, diligent, non-arbitrary and objective manner, and tell you what we decided and what redress options you have. If we restrict content, we inform the account holder with a statement of reasons (Art. 17 DSA). Where content gives rise to a suspicion of a criminal offence involving a threat to the life or safety of persons, we inform the competent law enforcement authorities (Art. 18 DSA).

Consumer dispute resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. Please contact us directly at legal@trackero.co; we will do our best to resolve any issue.

Liability for content and links

We create the content of our own pages with care but cannot guarantee that it is complete, accurate and up to date at all times. QR codes, short links (including those on customers' own domains) and dashboards are created by our customers, who are responsible for them, for the domains they connect and for the destinations they lead to. We are not obliged to monitor transmitted or stored third-party information generally, but we remove or disable illegal content promptly when we become aware of it. Our pages contain links to external websites over whose content we have no control; the respective operator is always responsible for the content of linked pages.

The content, design and software of this website are protected by copyright and other intellectual-property laws. Trackero and its logo are trade names or trademarks of Mihail Hummel. Third-party brand names and logos remain the property of their respective owners and are used for identification only.